Our fees.

Everything we charge landlords and tenants, shown before and including VAT. If it isn’t listed here, we won’t spring it on you.

Know your numbers before you call.

No surprises is a feature. Drag the slider and every figure updates live.

Monthly rent

£1,650

£500£6,000

Monthly fee £165 + VAT (£198 inc. VAT)

You receive monthly £1,452 after fee inc. VAT

Annual cost £1,980 + VAT (£2,376 inc. VAT)

Fully managed: 10% + VAT (12% inc. VAT), deducted monthly. Set-up & marketing: £250 + VAT (£300 inc. VAT) for the first let, then a re-let fee of £150 + VAT (£180 inc. VAT) for each new tenant. Optional inventory from £290 + VAT (£348 inc. VAT), depending on property size.

Landlord fees in full

Fully Managed10% + VAT (12% inc. VAT) of the monthly rent

Let Only6% + VAT (7.2% inc. VAT) of the annual rent, deducted from the first month’s rent

Set-up & marketing: Fully Managed£250 + VAT (£300 inc. VAT) for the first let, then a re-let fee of £150 + VAT (£180 inc. VAT) for each new tenant in an existing managed property

Set-up & marketing: Let Only£250 + VAT (£300 inc. VAT), one standard fee for each let. The re-let fee doesn’t apply

Optional independent inventory, check-in & check-out (one fee)1 bedroom £290 + VAT (£348 inc. VAT)
2 bedrooms £330 + VAT (£396 inc. VAT)
3 bedrooms £385 + VAT (£462 inc. VAT)
4 bedrooms £425 + VAT (£510 inc. VAT)
5+ bedrooms by agreement

Additional charges, only where they apply

Rent & Legal Protection (optional)3% + VAT (3.6% inc. VAT) of the rent

Section 13 notice (rent increase)£95 + VAT (£114 inc. VAT)

Section 8 notice (possession)£195 + VAT (£234 inc. VAT) for Let Only. Included under Fully Managed

Deposit dispute administration£250 + VAT (£300 inc. VAT) for Let Only, if referred to scheme adjudication. Included under Fully Managed

National Landlord Database registrationIncluded under Fully Managed. Let Only: collating information £95 + VAT (£114 inc. VAT), booking outstanding certificates £30 + VAT (£36 inc. VAT) per certificate

Non-Resident Landlord tax administration£75 + VAT (£90 inc. VAT) per quarter, where the scheme applies

Court attendance or work outside the service scope£150 + VAT (£180 inc. VAT) as incurred

Additional property inspection£30 + VAT (£36 inc. VAT)

Vacant property check£25 + VAT (£30 inc. VAT)

Land Registry proof of ownership, if you can’t provide it£10 + VAT (£12 inc. VAT)

Management takeover from another agent£250 + VAT (£300 inc. VAT), on signing the new tenancy agreement

Management handover to another agent or landlord£400 + VAT (£480 inc. VAT), payable when giving notice to end the agreement

Sale of the property to a tenant we introduced1% + VAT (1.2% inc. VAT) of the sale price, on completion

Withdrawal after referencing has begunAbortive costs by agreement, plus third-party costs

EPC, gas safety record, EICR, Legionella assessmentQuoted on instruction

Smoke and CO alarm supply & fitCost plus fitting, as required for compliance

Tenant fees, in plain English.

Referencing — what we’ll ask for

Three-year address history
Credit check
Current landlord or agent reference
Written employer reference
Self-employed? Accountant reference + recent accounts

Since 1 May 2026, tenancies in England run month to month under the Renters’ Rights Act rather than for a fixed term. Rent is paid by standing order. Ask us how notice works on either side.

Tenant fees — in plain English

Holding deposit 1 week’s rent

Reserves the property. Withheld only if you withdraw, fail right-to-rent checks, give false information, or don’t sign within 15 days.

Security deposit 5–6 weeks’ rent

Five weeks’ rent where annual rent is under £50,000; six weeks above. Protected in a government scheme and returned at tenancy end, less any agreed deductions.

Late rent 3% over base rate

Interest at 3% above the Bank of England base rate applies once rent is 14+ days in arrears.

Lost keys & changes at cost

Lost keys: the actual replacement cost, plus £15/hour inc. VAT for the time taken. Contract variation at your request: £50 inc. VAT. Change of sharer at your request: £50 inc. VAT, or reasonable costs if higher.

Ending your tenancy 2 months’ notice

Under the Renters’ Rights Act, you can end your tenancy by giving at least two months’ written notice.

How your money is protected

Client Money Protection through safeagent (A6221). View our certificate.
Independent redress through the Property Redress Scheme, membership number PRS015139. Read our complaints procedure.
The full contract terms are in our Terms of Business.

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